Always well cared for
Not only are the development of speech applications but also the operations in a branch-leading data processing centre core competences of our team. The advantage for our clients is obvious:
No investment costs, no staff training, no problems!
A hosted solution offers the opportunity to grow with your success.
From prototypes and demo-systems via small, temporary deployments, to the operation of one of the highest frequented applications in Germany - everything has its place here at atip.
Best-of-Breed - optimal solutions for your requests
atip drives one of the biggest VoiceXML platforms in Europe. The cluster are naturally highly
Thereby we constantly focus on products which achieved practical acceptance and acceptance on the market. Our mixture of leading recognition- and synthesis- technologies always guarantees the optimal solution.
We are open to your interface and demands and integrate our products into your existing backend-and telephony-infrastructure. Connections via PSTN, integrations via dedicated lines or directly over SIP: Our experts for telephony, VoIP and web-technologies make sure of it.
From a single source
High reliability, flexibility and competence are the main characteristics of our hosting solutions. The closeness between development and operating system provides a fast and uncomplicated communication and implementing solutions.
Apart from simple hosting we also offer first level support and help costumers with questions concerning the speech applications.
An ITIL orientated support system is available for support and incident management. All requests and their solutions can be documented transparently. Another part of our complete service is the generation of SLA-reports, which monitor the warranted performance parameters. keep track! a specially developed application for voice applications is available for the business logic reporting.
trust is good...
Our redundant HA Cluster catches possible errors early and independently. The internal developed monitoring-framework allows an constant close-knitted monitoring of the system. By means of integration of all cluster components and the junction from the different sources (from telephony, application-servers etc.) possible bugs can be localized and corrected fast.